Business services

City & Essex

City & Essex is a cleaning company that has built its reputation on cleaning the premises of some of the country’s most recognisable brands. Sustainability is an important part of maintaining its brand and reputation.
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2 years

Facilities Management Cleaning



Absolute carbon reduction

Reporting Boundary: Head Office (Vantage House 2nd Floor, 6-7 Claydons Lane, Rayleigh, Essex SS6 7UP)

Emission sources: Electricity, T&D losses, water, waste, fleet, business travel, paper, homeworking (excluded from footprint)

Reporting Period: 01 Jan 2020 – 31 Dec 2020


Carbon reduction per employee


Total carbon footprint

30.6 tCO2e

Total carbon footprint per employee.

30.6 tCO2e


FTE employees

We engage our employees and wider stakeholders to unlock their talent and knowledge to drive year on year progress in sustainability.



UN Sustainable Development Goals

We recognise that transparent communication is essential for transformational change and we quantifiably contribute to 9 SDG’s.


Certification story

City & Essex, a cleaning company of more than 50 years based in Rayleigh, Essex, has achieved Planet Mark certification.

This is City & Essex’s second year of business carbon footprint reporting and Planet Mark certification. Since certifying to Planet Mark, the company has set a target to reduce emissions by 5% annually.

City & Essex’s total carbon footprint in the year ending December 2020 was 30.6 tCO2e, a reduction of 32%. City & Essex’s total carbon per employee in the year ending 2020 was 1.8 tCO2e, a reduction of 44.7%.

City & Essex’s carbon reduction is the same as preventing seven tonnes of coal from being burned.  


Steve Malkin
Founder and CEO
Planet Mark
“City & Essex has made some fantastic strides forward in a trying your for business. Their reduction in carbon is tremendous, and should be celebrated by the team and their customers alike. The cleaning industry can have obvious and tangible impacts on our local environment, as well as at a global level, so seeing City & Essex’s dedication to minimising that impact makes clear sense for the planet and the business. I’m proud of the steps they have taken this year and hope to continue witnessing such great progress.”
Matthew Swift
Marketing Manager
City & Essex
“As a third-generation family business, sustainability has never been a passing trend. It has a material impact on both the ethical growth of our business and the communities in which we operate. To us, sustainability is more than just carbon reduction. It is how products are sourced, packaged, transported, and disposed of and over the past 50 years we have formed unique relationships with our trusted supply chain in order to drive positive change within our industry. Some of our most exciting innovations have been a direct result of incorporating sustainable strategies into all aspects of our business.”

Certification story

Matthew added “We have had some incredibly powerful discussions with PlanetMark over the past year, and it has inspired us to make changes across our business to minimise our impact and commit to net-zero by 2030.

With PlanetMark’s support and guidance, we have reaffirmed our commitment to reducing our carbon footprint and encouraging future initiatives within our business, supply chain, and customer’s sites.”

City & Essex has already taken steps towards becoming a sustainable business. Looking after the environment, and understand its impact on it, is one of their key priorities. They are committed to tackling sustainability in the workplace and enjoy working with like-minded individuals. Their eco-friendly approach begins with its fleet of hybrid vehicles. It continues with environmentally sensitive chemicals that lower waste and emissions.

Companies working in facilities management and cleaning must see sustainability as a business opportunity. As property owners and managers seek ways to make their buildings and processes more efficient, companies that can offer measured, sustainable and quality services gain a competitive edge over the market. As well as doing right by the planet, measuring and reducing a business’s carbon footprint is rapidly becoming an economic advantage.  



Case Study

Sustainability Influencer & Personal Achievement

City and Essex are a commercial cleaning company established in 1971. Their principles, then as now, are to be the best, to be different and to never assume that their services are good enough. Capable of providing the services of a large company they are proud to retain the traditional values of a family business. A culture built on ownership, enthusiasm, flexibility, innovation, passion, preparation transparency and respect. It is these core principles that have grown a long-lasting network of relationships within the cleaning industry and a reputation of services of the highest quality. 


City and Essex provide a wide range of cleaning services, from offices to retail, schools to washrooms, windows, carpets, kitchens, laundry and much more. 


Their combination of a professional yet personal service makes their business stand out, as does their commitment to the environment. Determined to achieve Net-Zero by 2030 City and Essex have partnered with Ecologi, an environmental organisation for real climate action. Through this partnership City and Essex will support global projects for change and offset their remaining yearly carbon footprint while continuing to review and reduce their carbon emissions year on year. 


The driving force behind the long-term sustainable change for City and Essex is Project Manager Russell Blunt. His energy and enthusiasm have been fundamental in engaging staff to achieve a second-year carbon reduction of 32% across 3 businesses. In a time of uncertainty and prioritising business continuity, Russell has implemented the most successful environmental initiatives. But most importantly has changed mindsets and processes that have been engrained in the company for over 50 years.  


Under Russell’s guidance City and Essex have: 


  • Researched and implemented COVID products that were not only effective against the virus but sustainably sourced and harmless to the environment 
  • Switched the company fleet to electric vehicles  
  • Improved waste management streams 
  • Internally developed waste management technology increasing recycling rates and identifying cost opportunities 
  • Removed paper-based brochures 
  • Changed to QR codes on business cards 
  • Implemented a scheme for staff to be paid to volunteer 
  • Arranged staff litter picking events driving fundraising to support local charities 
  • Driven the change to eco-friendly cleaning products across 300+ sites 
  • Reduced carbon emission in all aspects of the business. 

Sustainable solutions are now not an additional consideration but the main objective for City and Essex’s future. Products on site are now sustainably sourced, fully recyclable and do not harm the environment. The business partners with companies that share their values which has resulted in amazing feedback from clients who are happy to choose a forward-thinking company that takes responsibility for the future. 


The biggest success that will ensure continued long-term action and progress is the engagement and positive response of both staff and customers. The shift of ingrained habits and mindsets has created an awareness and understanding of the benefits of working in a sustainable and environmentally positive way. People are now open to change and the part they can play and there is an appetite to build on what the business has achieved for a better future. 

Future targets

Reduce carbon footprint by 5% annually

As part of the Planet Mark certification, City & Essex has committed to making a year-on-year reduction.

Achieve net zero carbon by 2030

City & Essex has pledged to reach net zero carbon emissions by 2030.

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