Business services

Bates Office

Bates Office Services is a nationwide business supplies company. With a wide range of stakeholders, sustainability is an important part of delivering a professional and modern service to its customers.
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3 years

Chairs in office



Carbon reduction per employee

Reporting Boundary: Bridgend, Stoke and
Rochester operations

Emission sources: Electricity, T&D losses, Natural gas, Water, Waste, Fleet and Homeworking (excluded from footprint)

Reporting Period: 01 Jan 2021 – 31 Dec 2021


Total carbon footprint

1,004 tCO₂e

Total carbon footprint per employee

8.2 tCO₂e


FTE employees

We engage our employees and wider stakeholders to unlock their talent and knowledge to drive year on year progress in sustainability.



UN Sustainable Development Goals

We recognise that transparent communication is essential for transformational change and we quantifiably contribute to 8 SDG’s.


Certification story

Bates Office Services, a supplier of a range of office productivity solutions, has achieved Planet Mark certification. 

This is Bates Office Services’ third year of business carbon footprint reporting. It first calculated the carbon footprint of its Rochester, Crewe and Bridgend operational sites for the year ending December 2019 and set a target to reduce emissions by 5% annually.

Through Planet Mark, the company has protected an area of endangered rainforest thanks to Cool Earth; a charity working alongside rainforest communities to halt deforestation. Its pledge through Cool Earth goes directly towards supporting the Asháninka community in Central Peru.

It has also helped the Eden Project – an educational charity building connections with each other and the living world, exploring how we can work together towards a better future.

Steve Malkin
Founder and CEO
Planet Mark
“I’m so glad to have Bates Office Services join Planet Mark. It is easy to see the willpower in the company to drive for sustainable change, and the willingness to take an all encompassing view of its footprint on the world shows true ambition to create meaningful action. In a decade of climate action, we need more pioneering businesses like Bates Office Services. I look forward to working with them in years to come.”
Rebecca Edmonds
Communications & Sustainability Director
Bates Office Services
“Bates Office are delighted to be certified by Planet Mark for the second year. Since 2019, Planet Mark have provided us with measurable goals to assist in achieving our aim of having a more positive impact on our planet and within our community. Bates look forward to progressing with our bold sustainability targets alongside Planet Mark. For far too long our industry have buried their heads in the sand when it comes to sustainability. Bates have made sure that sustainability and social value are at the forefront of what we do and how we operate. We are truly a company with a purpose beyond profit.”

Certification story

Bates Office Services has made significant steps towards becoming a sustainable business. Bates Office Services was the first independent business in its sector to achieve ISO 14001 for Environmental Management. Since then, its successful Zero Waste initiative saw a ‘whole business’ strategy to reduce and reuse waste, and lead to the creation of the first fairtrade, sustainable office paper made from agricultural waste straw. Furthermore, policies on reduced vehicle usage and carbon offsetting have helped in reducing the impact of the company and its supply chain.

The world of business is quickly becoming more knowledgeable about its role in climate change, and many are requiring strong sustainability standards from their supply chains. B2B companies and suppliers must do more to demonstrate their robust sustainability credentials, for both the planet and for their businesses. 

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Net Zero Carbon Essentials Workshop

Thursday 28 September 2023, 9:30am - 12:30pm